FAQ

A trim is for maintenance. It helps clean up dry or split ends and keeps your current shape looking fresh. A haircut usually means a more noticeable change, whether that’s length, layers, movement, or overall shape.

Yes. A consultation is the best way to talk through what you want, especially if you’re making a change or deciding between a few options. It gives your stylist a chance to look at your hair, understand your routine, and recommend the right service.

That depends on your hair and the shape you’re trying to maintain. In general, most people come in every 6 to 10 weeks. Shorter or more structured cuts usually need to be refreshed sooner, while longer styles can often go a bit longer.

Book a trim if you like your current cut and just want to clean it up. Book a haircut if you want to reshape it, take off more length, or try something different.

Yes. Blowouts are a great option when you want your hair to feel polished, smooth, and finished, whether it’s for everyday wear, a dinner, an event, or just because you want it styled without committing to a full cut.

Usually anywhere from a couple of days to several, depending on your hair texture, the weather, how active you are, and how you care for it at home. Humidity always makes a difference.

Not always. For some appointments, clean hair helps. For others, it’s not necessary. The best thing is to come in with hair that isn’t heavily coated in product and is easy to work with.

Yes. If your hair feels dry, dull, heavy, overworked, or just not at its best, adding a treatment can help. At Union Street Salon, options like a Hair Mask or Malibu Deep Cleanse can support softness, shine, and overall manageability.

A Hair Mask is a conditioning treatment for hair that needs extra moisture and softness. It’s especially helpful if your hair feels dry, stressed, or rough from heat styling, color, weather, or general wear.

It’s a clarifying treatment designed to remove buildup from product, minerals, and residue that can leave hair feeling heavy or looking dull. It’s a good option when your hair doesn’t feel clean even after washing, or when it just feels off.

Yes. If you have a wedding, party, dinner, photoshoot, or another event coming up, we offer styling services at our downtown Nashville salon to help you feel put together and event-ready.

Yes, we do offer kids cuts. If you’re booking for a child, we can help make sure you’re choosing the right appointment for their age and what they need.

Some color services are best for root maintenance, some refresh your color from roots to ends, and others are designed for brightness, dimension, or a softer blended finish. If you’re deciding between a few options, a consultation can help narrow down the best fit.

A retouch focuses on new growth at the root. Roots-to-ends color is more of an overall refresh and makes more sense when the rest of the hair also needs to be adjusted, deepened, or evened out. Both options are listed on the color menu at Union Street Salon.

Highlights usually create a more structured pattern of brightness throughout the hair. Balayage tends to look softer and more blended, with a more gradual grow-out. Neither is better across the board. It really comes down to whether you want a more polished pattern or something more lived-in.

A mini highlight is usually the lightest refresh and focuses on a smaller area. A partial highlight gives you more brightness through part of the head, while a full highlight creates the most overall lightness and dimension. Union Street Salon lists all three levels on the current services menu.

In many cases, yes. Balayage is often chosen by guests who want a softer grow-out and less obvious lines as their color comes in. It’s a popular option when you want brightness without feeling locked into very frequent upkeep.

Double process blonde is a more advanced lightening service for hair that needs to be lifted more significantly and then toned or refined afterward. It usually takes more upkeep than softer color options, which is why it’s important to choose it for the right goal, not just because you want to be a little brighter.

A gloss helps refine tone, add shine, and give the hair a fresher finish. It can be especially useful when your color looks a little dull, brassy, or flat but doesn’t need a full color service.

It doesn’t need to be freshly washed the same day, but your hair should be reasonably clean and not heavily coated in product. Too much dry shampoo, oil, or buildup can make the appointment harder to work through.

Timing depends on the service and the look you want to maintain. Root retouches usually need more frequent upkeep, while balayage and some highlight services can often go longer between appointments.

That usually points toward balayage or softer highlight placement rather than a more high-contrast result. If your goal is brightness that still feels blended and easy to wear, your stylist can guide you toward the most natural-looking option.

The right option depends on how much brightness you want and where you’re starting from. Partial or full highlights can create noticeable lift, while double process blonde is usually chosen for a much lighter overall result.

If your goal is more of a refresh than a full transformation, a gloss, retouch, or lighter highlight service may be enough. A consultation is the easiest way to narrow it down quickly.

Yes. Whether you’re getting a fresh set or having existing extensions taken out, both can be booked at our downtown Nashville salon.

We offer several extension methods, including Clip-In Extensions, Keratin Fusion (K-Tips), Microbead (I-Tip) Extensions, Sew-In extensions, and Halo Extensions. Some are better for occasional wear, while others make more sense if you want a longer-term result.

The best method depends on your hair density, styling habits, and the amount of upkeep you’re comfortable with. The goal is to choose something that fits your lifestyle as well as your desired result.

Both. Some guests want dramatic added length, while others already have length and just want fuller, denser-looking hair. In a lot of cases, extensions are less about making the hair longer and more about making it feel more balanced and complete.

Yes. Extension install and extension removal are both listed on our services menu. Whether you’re getting a fresh set or having existing extensions taken out, both can be booked at our downtown Nashville salon.

They shouldn’t when the method is a good fit and they’re installed and maintained properly. The biggest factors are method choice, tension, aftercare, and keeping up with maintenance instead of waiting too long.

That depends on the method. Clip-In and Halo Extensions are usually more flexible, temporary options, while methods like K-Tips, I-Tips, or Sew-In extensions are designed for longer wear. How long they actually last also depends on how well they’re cared for.

That depends on the extension type and how quickly your natural hair grows. Some methods need more regular upkeep than others, especially if you wear them continuously. This is something we go over clearly during your consultation so there are no surprises later.

Yes. Color matching is a big part of getting a natural-looking result. The goal isn’t just to add hair, it’s to make the extensions blend in a way that looks seamless with your own.

Yes, as long as the method matches your expectations, budget, and maintenance level. For first-time clients, the best starting point is a consultation about lifestyle and upkeep before choosing a method.

If you want something that wears longer than regular polish, gel-based options are usually the better choice. For guests who want extra durability or added structure, builder gel can also be a strong option.

A classic manicure with gel polish is mainly about shine, color, and longer wear. Builder gel adds more structure and strength, which can make it a better fit for nails that need extra support or more durability between appointments.

Yes. Union Street Salon offers Aprés Gel-X Nail Extensions for guests who want added length and shape with a lightweight feel.

Gel-X is a full-cover extension system often chosen by guests who want length without the feel of a heavier traditional enhancement. It can be a good option if you want a more polished, shaped look without committing to something overly bulky.

Yes. Proper removal matters because peeling or forcing gel off at home can leave nails feeling weaker or rougher afterward.

A classic pedicure is the most straightforward maintenance option. A luxury pedicure usually adds more time and a more elevated service experience, while a pedicure with gel polish is the better choice if you want your color to last longer with less chipping.

The right choice comes down to whether you want simple polish, extra strength, or added length. A manicure is enough for many natural nail appointments, builder gel works well for added structure, and Gel-X is best for length and shape.

Yes. Mini Mani and Mini Pedi are a good option for younger guests who want a simple, age-appropriate nail service.

The best facial depends on what your skin needs most. Some are ideal for a quick refresh, while others are better for concerns like dullness, dryness, texture, or overall glow. If you’re choosing between a few options, a consultation can make the decision easier.

An Express Facial is a shorter, more efficient option. A Signature Facial allows more time and feels more complete, making it a better choice when you want more than a quick refresh.

A traditional facial is more classic and skincare-focused, while Glow2Facial feels more treatment-driven and results-oriented. A facial works well for a general reset, while Glow2Facial is a stronger option if you want something that feels more advanced.

A traditional facial is usually more classic and skincare-focused, while Glow2Facial feels more treatment-driven and results-oriented. If you want a general reset, a facial may be enough. If you want something that feels a bit more advanced, Glow2Facial may make more sense.

In most cases, no. It’s generally chosen by people who want a fresher look without needing recovery time afterward, which makes it appealing before events, photos, or busy weeks.

Glow2Facial Premium is a stronger fit when you want a more treatment-focused appointment and a more elevated sense of skin refresh than a standard facial.

Dermaplane is usually booked when the goal is smoother-looking skin and a cleaner overall finish. It can be a good option if your skin feels uneven, dull, or if you want makeup to sit more smoothly afterward.

LED Light Therapy is a targeted add-on for guests who want more than a basic facial alone. It works well when your goal is to take a more treatment-focused approach to skincare.

If your skin feels flat or tired, treatments centered on glow, radiance, and overall refresh are often the best place to start. The right choice comes down to whether you want something quick and brightening or something more complete.

Yes. A back facial is a good option if you want the same kind of treatment experience beyond the face, especially if the skin on your back feels congested, textured, or in need of extra care.

Yes. If your skin is reactive or easily irritated, the treatment should be adjusted around that. A consultation helps ensure the facial is shaped to your skin rather than handled as a one-size-fits-all service.

If you want more than a basic facial, one of the more treatment-driven options is usually the better fit. The right choice depends on whether your priority is glow, texture, rejuvenation, or a more elevated overall result.

Waxing removes multiple hairs at once and is often the faster option for larger areas. Threading is usually more precise, which makes it a popular choice for areas like the brows, upper lip, and other smaller parts of the face.

The better option depends on the area and your skin. Threading is often chosen for precision, especially around the brows, while waxing can still work well for facial hair removal. If your skin is easily irritated, threading may feel like the safer option.

For most people, waxing keeps the skin smooth for around three to four weeks. That timing can shift depending on your natural hair growth cycle and how consistently you wax.

No. Waxing does not make hair grow back thicker. In many cases, regular waxing leads to softer, finer regrowth over time.

A bikini line wax focuses on the hair that would show outside a standard bikini shape. A Brazilian goes much further and removes more hair overall. The right choice depends on how much you want removed and what feels comfortable for you.

The first appointment is usually the one people are most unsure about, but it tends to get easier once you know what to expect. The service is quick, and the main thing is to arrive with enough hair growth for the wax to grip properly.

At Union Street Salon, we offer both facial and body hair removal, including brows, upper lip, chin, sideburns, arms, legs, chest, back, bikini line, and Brazilian. Threading is also available for areas like the brows, upper lip, and full face.

Both can work well. Brow wax is often chosen for speed and shape cleanup, while eyebrow threading is usually better for guests who want a more precise finish or prefer not to use wax on that area.

There should be enough growth for the wax to grip properly. If the hair is too short, the result may be less effective. If you are not sure whether the timing is right, it’s better to wait a little rather than come in too early.

Yes. A lot of guests book more than one area at the same appointment, especially when combining facial waxing, body waxing, or bikini services. If you want everything handled in one visit, that’s usually easy to plan ahead.

Lash extensions add length and fullness by attaching individual extensions to your natural lashes. A lash lift works with your own lashes, lifting and shaping them for a more open look without adding extra lashes.

If it’s your first time, yes. A consultation helps you decide on the look you want, the level of upkeep you’re comfortable with, and whether extensions are the right fit for your natural lashes.

They don’t stay perfect forever. Most people need regular move-ups to keep them looking full, since your natural lashes shed over time. How long they last depends a lot on your lash cycle, aftercare, and the look you’re trying to maintain.

They shouldn’t when they’re applied properly and maintained the right way. The biggest issues usually come from lashes that are too heavy, poor aftercare, or waiting too long between appointments.

Move-ups are maintenance appointments that replace lashes that have shed and help keep the set looking balanced. The timing varies from person to person, but they’re part of keeping extensions looking full rather than patchy.

Yes. If you already have extensions and want them taken off safely, removal is the better option than trying to pull them off yourself, which can be rough on your natural lashes.

Brow lamination is a brow treatment that helps set the hairs into a more lifted, brushed, and polished shape. It’s often chosen by guests who want fuller-looking brows or a more controlled brow shape without daily styling.

Results usually last several weeks, though the exact timing depends on your hair texture, skincare routine, and how you care for your brows afterward. It’s a good option if you want a more defined look that still feels low effort day to day.

The best massage depends on what your body needs most. Some are better for relaxation, while others are more focused on pressure or targeted work. A good starting point is to think about whether your goal is stress relief, muscle tension, or something more specific.

Swedish massage is usually the better choice if you want a more relaxing, full-body experience. Deep Tissue is more focused and tends to use firmer pressure, which makes it a better fit when the goal is to work into areas of tension rather than simply unwind.

If relaxation is the priority, Swedish massage is usually the best place to start. If you want something more focused or therapeutic, another massage option may be a better fit.

Yes, you can let your therapist know if you’d like extra focus on a specific area such as the neck, shoulders, back or legs. This helps tailor the session to what your body needs most that day.

Prenatal massage is designed specifically with pregnancy in mind, which is what makes it different from a standard massage. If you’re pregnant and considering massage, it’s always best to book the service intended for that stage rather than treating it like a regular appointment.

Reflexology is a more focused service that works through specific pressure points, usually in the feet, rather than approaching the body like a traditional full-body massage. It’s often chosen by guests who want something targeted, calming, and a little different from a standard massage session.

Lymphatic drainage massage is generally chosen when someone wants a lighter, more targeted approach rather than deep pressure. It’s different from a traditional massage and is usually booked for a more specific reason than simple relaxation alone.

A 60-minute massage is a good option for general relaxation or focused work on one or two areas. A 90-minute massage usually allows for a more complete full-body experience and gives your therapist more time to address multiple areas of tension.

That comes down to why you’re booking it. Some guests come in occasionally to relax and reset, while others book more regularly when massage is part of how they manage stress, tension, or overall body maintenance.

After a massage, it’s helpful to drink water, move gently and give your body time to settle. Many guests also find it best to avoid jumping straight into a busy schedule so they can enjoy the full benefit of the session.

The right choice depends on the occasion, the look you want, and how polished or dramatic you want the final result to feel. Some guests prefer something soft and natural, while others want a more defined full-glam finish for photos or formal events.

Natural makeup is softer and more understated, while full glam is more sculpted and defined. The best choice depends on the event, your personal style, and how much makeup you want to wear.

Yes. Union Street Salon’s makeup services include bridal makeup, bridal party makeup, prom makeup, and event makeup, so the category already covers the most common special-occasion bookings.

Bridal makeup is usually approached with more attention to longevity, photography, and the overall feel of the wedding day. Event makeup is broader and can be booked for parties, dinners, celebrations, or any occasion where you want a more finished look.

Yes. Bridal party makeup is a separate service, so this isn’t limited to the bride alone. It’s a good fit when more than one person wants a coordinated, event-ready look.

That comes down to the look you want in photos and how dressed up you want to feel. Natural makeup suits a softer finish, while full glam is the stronger option for a more defined look.

Yes. If you want makeup to sit more smoothly and look more polished, prep can make a real difference. Union Street Salon also offers an Exfoliating Prep Facial + Makeup service for guests who want both skin prep and makeup in the same appointment.

Event makeup is designed to last for several hours, but longevity can vary based on skin type, products used and the type of event. If you want longer wear for a full day or evening event, your artist can help recommend the best approach during your appointment.

Usually, yes, especially if your skin feels dry, textured, or dull. Better-prepped skin often helps makeup apply more evenly and look fresher for longer, which makes this especially appealing before weddings, prom, or other photographed events.

Yes, many guests book makeup and hair services together for weddings, events and special occasions. If you’re planning both, it’s best to book in advance so the timing can be arranged in a way that feels smooth and well organized.

Yes, arriving with clean, makeup-free skin is usually the best starting point for a makeup appointment. It helps your artist prep the skin properly and create a smoother, longer-lasting finish.

Yes. If more than one person in your group needs services, bridal party booking is the right place to start. It’s meant for getting everyone scheduled in a way that feels organized rather than piecing appointments together one by one.

As early as you can. Group appointments usually take more coordination than standard bookings, so it’s better to reach out once you know your date rather than waiting until the last minute.

Yes, that’s usually the goal with bridal party booking. The main thing is planning ahead so there’s enough time to build the schedule around the number of people and the services needed.

Yes, Union Street Salon offers mobile beauty services for bridal parties and select event bookings in Nashville. Depending on your group size, location and service needs, our team can help coordinate on-location beauty services to make the getting-ready experience feel more convenient and well organized.

It’s usually a good idea, especially if you want to make decisions ahead of time instead of figuring everything out on the event day. A trial gives you space to see how the look feels, make adjustments, and go into the day with fewer unknowns.

Group bookings usually start with the date, number of people, and the services everyone needs. Once that’s clear, it becomes much easier to figure out timing and the best way to structure the appointments.

Yes, as long as the booking is planned early enough. If your group wants more than one service category, sharing the details in advance makes it much easier to build a realistic schedule.

The biggest help is having your group details clear in advance. Knowing who is booking what, what time everyone needs to be ready, and what the overall plan looks like makes the day run much more smoothly.

Start by reaching out with the date, how many people are involved, and which services you’re interested in. Since Union Street Salon offers both bridal makeup and bridal party makeup, that gives the team a clear starting point for planning the booking.

We offer a 14 day return policy upon delivery or date of purchase from our store.

Items must be unused and in their original packaging.

Yes we do offer Klarna as a payment partner

All returns must be returned to:

Union Street Salon located on:

329 Union Street, Unit 101

Nashville, Tennessee 37201

Items must be unused, damage free and the original packaging to received a refund.

Customer is responsible back for return shipping costs back to the salon, all returns are subject to a 10% restocking fee.

All items are shipped within 5-7 business days from our local store.