FAQ

Choosing the perfect hair color starts with a consultation. Our stylists will discuss your goals, natural tones, and maintenance preferences before recommending highlights, balayage, or all-over color that suits you best.

A trim removes split or damaged ends to maintain hair health, while a haircut reshapes your style and may involve layering or restyling.

Yes — treatments like our Hair Mask, Gloss, or Malibu Deep Cleanse help repair, hydrate, and restore shine to damaged or dull hair.

A gel manicure or builder gel provides longer wear and added strength compared to a classic polish, which is ideal for shorter-term shine.

Yes, our Aprés Gel-X Nail Extensions provide length and shape while maintaining a natural, lightweight feel.

Yes, we offer Mini Manis and Pedis designed for kids under 8, with safe and gentle techniques.

Our estheticians will assess your skin during your appointment. Express Facials are perfect for a quick refresh, while Luxe Lift or Glow2Facial are best for anti-aging and advanced rejuvenation.

Yes, we customize treatments for all skin types, including sensitive skin, using products and techniques that calm and protect.

No, Glow2Facial and Glow2Facial Premium are non-invasive treatments with no downtime, so you can enjoy glowing skin right away.

Typically, waxing keeps skin smooth for 3–4 weeks, depending on your hair growth cycle.

No — over time, waxing often leads to softer, finer regrowth.

We offer waxing for the face, arms, legs, underarms, chest, back, bikini, and full-body services.

Not when applied by our trained professionals. We carefully select the right length and weight to protect your natural lashes.

With proper care, lash extensions last 2–3 weeks before needing a fill.

Brow lamination creates a brushed-up, polished look by reshaping and setting brows in place. Results typically last 6–8 weeks.

A Swedish Massage is the best choice for overall relaxation and stress relief.

Deep Tissue uses firm pressure to target muscle knots, but our therapists adjust intensity based on your comfort level.

Yes — our Prenatal Massage is tailored specifically for expectant mothers, offering safe relaxation and relief.

Yes — we specialize in bridal, prom, and special event makeup. Trial sessions are also available for brides to perfect their look ahead of time.

Natural makeup enhances your features with a subtle glow, while full glam delivers a bold, dramatic look perfect for special occasions.

Yes, we recommend our Exfoliating Prep Facial before makeup to ensure a flawless, long-lasting application.

We offer a 14 day return policy upon delivery or date of purchase from our store.

Items must be unused and in their original packaging.

Yes we do offer Klarna as a payment partner

All returns must be returned to:

Union Street Salon located on:

329 Union Street, Unit 101

Nashville, Tennessee 37201

Items must be unused, damage free and the original packaging to received a refund.

Customer is responsible back for return shipping costs back to the salon, all returns are subject to a 10% restocking fee.

All items are shipped within 5-7 business days from our local store.